Email templates
You can use email templates to control the content and appearance of emails sent via case guides. The template defines the content and layout of the record documents created in a given case guide. The templates are written in HTML.
Upload email templates to F2 in the "Upload file to F2" window.
| If you upload an email template with the same name as an email template already uploaded to F2, it will overwrite the existing email template. This will impact case guides that use the existing email template. |