F2 Help

The F2 Help window provides assistance directly in F2. You can read short articles in the window that cover fundamental concepts of F2 and frequently used functions. For instance, one article guides you through the process of creating new documents based on templates, while another helps you choose the right type of communication for a given situation.

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Figure 1. Example of an F2 Help article

Click the F2 Help menu item on the Help tab to open the window. You can also access the window by pressing the F1 key anywhere in F2, or use the key to access context-relevant help.

There are multiple ways to navigate between articles in F2 Help.

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Figure 2. Navigation options in the "F2 Help" window

  • At the top of the window is a search field (1). Use the field to search for topics and terminology, and click on a result in the drop-down that opens to open the article.

  • Below the search field are the breadcrumbs (2) where you can keep track of the topic you are currently reading about. Use the breadcrumbs to access an overview of the current topic, or to navigate to F2 Help’s home page.

  • Within the text itself are links (3) that will lead you to articles explaining relevant terminology or supplementary workflows.

  • At the bottom of every article you will find the "Related articles" (4). These articles are selected specifically to supplement what you just read or to introduce similar functions that can solve similar problems.

Open the most relevant article

F2 Help can provide you with context-relevant help. This means you can open the window on the article most relevant to the function you wish to know more about. Hover the cursor on menu items and other buttons in F2 to display a tooltip. If the bottom of the tooltip says Press F1 for help you can open a relevant article by using the F1 key.

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Figure 3. You can open a relevant article from the "New document" menu item tooltip
F2 Help will only show a relevant article if one exists. Otherwise, the home page will open.

How to search F2 Help

Use the search field at the top of the window to search across all articles in F2 Help.

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Figure 4. Search F2 Help for information

You can type one or more words in the search field. By default, the search engine puts an "OR" between search words. This means that a search for "record access" will return results containing "record", "access", or both. You can also try some of these search functions:

  • To search for a word that can have different endings, use an asterisk (*) at the end of the word. For example, type "search*" to see results that include words like "searches", "search text", and "search field".

  • To search for pages where two words appear, use "+" in front of each word. For example, type "+access +case" to see results that include both "access" and "case". This is similar to using "AND", which is used by other search tools, e.g. in F2.

  • To only search within titles and headings, type "title" followed by a colon (:) and then the word you want to search for. For example, type "title:records" to see results that include the word "records" in the title or heading.

Search results are displayed in a drop-down menu where relevant words are highlighted along with the title of the section where the word(s) are found. The drop-down menu also contains a sample of the context in which the words appear.