Finalise a request
The executed request is sent to the “Return to” user’s inbox. The request is then finalised by this user.
If the reply to the request is satisfactory, click Finalise request.
Click Finalise request and evaluate to open the dialogue of the same name. Then select a relevant evaluation in the “Evaluation” field’s drop-down menu. In the “Evaluation comment” field, you can add a supplementary remark. Click Finalise to finalise the request.
| The comment can contain a maximum of 1024 characters. |
| The Finalise request and evaluate button is not visible by default, but must be enabled through a configuration. Configurations are performed in cooperation with cBrain. |
Once the request is finalised, it is registered in the log.
The request’s evaluation and evaluation comment, if any, then become visible to the request recipient.
The request creator can always finalise the request regardless of its progress. The request icon will then be changed to "finalised"  .
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| It can be configured whether all users or only employees in the request creator’s unit can finalise a request. |
When the request has been finalised, it disappears from the “F2 Requests from unit” list.
Finalised requests can still be viewed and accessed in F2’s main window. Read more about the default lists and searching for finalised requests in Request overview in F2.
Finalise requests from the result list
You can process requests via the context menu when the showing requests in the result list. Choose between:
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Finalise request
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Finalise request with evaluation.
Automatically finalise request if deadline is exceeded
If the checkbox Finalise request when deadline is exceeded is checked in the "New request" dialogue, the request will be automatically finalised when the deadline is exceeded.
The log will indicate that the request has been automatically finalised.
