F2 Touch

F2 Touch lets you access selected F2 Desktop functions such as case and email processing, chats, approvals, requests, and more. Use F2 Touch for case work on the go and to communicate with colleagues and external participants.

You can use F2 Touch on different devices such as iPhones, iPads, and Android smartphones and tablets, as well as common Internet browsers for PC and Mac. F2 Touch supports both a compact and a wide layout.

Options in F2 Touch

F2 Touch is a lighter version of F2 Desktop. There are minor differences in the functionality between F2 Desktop and F2 Touch. These differences are described where relevant.

magnifying glass

Search in lists and folders: F2 Touch provides access to most of the lists and folders from F2 Desktop. You can also search in the lists and folders.

briefcase document

Create records and cases: Create new records, edit them, and attach documents to the records. Add records to existing cases or create new cases. You can also perform various actions on records while offline.

icon chat

Communicate in multiple ways: Create emails, chats, notes, and annotations. You can also reply to chats and emails via push notifications on your device’s lock screen.

pieces

F2 add-on modules: Use a range of F2 add-ons within F2 Touch: Request, cSearch, Approvals, Gateway Approvals, and Manager.

Support for two layouts

F2 Touch supports two different layouts that are automatically applied depending on window size:

Compact layout: For devices with smaller screens such as iPhones and Android phones.

touch iphone

Wide layout: For devices with larger screens such as iPads, Android tablets, Mac, and PC.

touch ipad

There are no functionality differences between the compact and the wide layout. The description and images in this documentation are primarily based on the iPhone version with the compact layout. If there is a variation between iPhone and Android, it will be mentioned.