Gateway approvals in F2 Touch

The content of this website is last updated to F2 version 11. cBrain are working hard on supplying you with the newest documentation of F2.

Using the approval gateway in F2 Touch, a secretariat can manage and quality assure approval processes for one or more managers.

You can find the search lists for the approval gateway below the standard search list node in F2 Touch.

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Figure 1. Gateway approval lists

The following sections describe how you manage approvals and view synchronisation reports on F2 Touch.

Manage approval

All functions for managing an approval are found on the "Gatekeeper function" tab on the individual approval.

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Figure 2. Functions for managing gateway approvals

Synchronisation reports

If synchronisation issues occur between F2 Desktop and F2 Manager, F2 generates a synchronisation report. The report contains details about the synchronisation incident. Manual handling is required to resolve the incident.

To open and handle a synchronisation report, go to the "Synchronisation reports" section on an approval.

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Figure 3. Unhandled synchronisation report

When the report is marked as resolved, it disappears from the record. You can retrieve synchronisation reports that have been resolved on F2 Touch on the "Gateway approvals" tab in F2 Desktop.