Introduction to F2 Request
| F2 version 10 introduced a new and improved request window design through a configuration. This manual describes F2 Request using this new design. If your organisation uses the old design, refer to the version 9 manual (available in Danish). |
A request is a method to formally ask a user or a unit to carry out a task.
A request is created in the record window and associated with the open record. When a request has been created, it can be sent to a user or a unit as a formal way of allocating a task. A request sent to a user or unit within an F2 authority is called an internal request.
Three types of requests exist in F2:
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Internal requests: A internal request is a formalised way of requesting that a job be done within an authority.
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Group requests (add-on): A group request is sent within one F2 installation, but between different authorities.
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External requests (add-on, available in Danish): An external request is sent between F2 systems, i.e. across installations.
Internal requests
A internal request is always sent to users or units within one F2 authority.
You can read about how to create and send a request, receive and respond to requests, as well as advanced functions for requests. You can also learn how to get an overview of requests in your F2.