Introduction to F2 Request

A request is a method to formally ask a user or a unit to carry out a task.

A request is created in the record window and associated with the open record. When a request has been created, it can be sent to a user or a unit as a formal way of allocating a task. A request sent to a user or unit within an F2 authority is called an internal request.

Three types of requests exist in F2:

Internal requests: A internal request is a formalised way of requesting that a job be done within an authority.
Group requests (add-on): A group request is sent within one F2 installation, but between different authorities.
External requests (add-on, available in Danish): An external request is sent between F2 systems, i.e. across installations.

Internal requests

A internal request is always sent to users or units within one F2 authority.

Figure 1. Internal request from a user to a user/unit within one F2 authority

You can read about how to create and send a request, receive and respond to requests, as well as advanced functions for requests. You can also learn how to get an overview of requests in your F2.