Introduction to F2 Group Request
A request is a method to formally ask a user or a unit to carry out a task.
A request is created in the record window and associated with the open record. When a request has been created, it can be sent to a user or a unit as a formal way of allocating a task. A request sent to a user or unit within an F2 authority is called an internal request.
Three types of request can be made in F2:
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Internal requests: A internal request is a formalised way of requesting that a job be done within an authority.
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Group requests (add-on): A group request is sent within one F2 installation, but between different authorities.
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External requests (add-on, available in Danish): An external request is sent between F2 systems, i.e. across installations.
Group requests
Group requests are sent between users or units in different authorities within the same F2 installation. Read more about installations and authorities.
When you create a group request, F2 automatically creates a new record to which the group request is attached. When sent, a user or unit in the receiving authority receives the record with the group request. The group request is managed in the receiving authority and then returned to the sender authority.
Group requests are sent between authorities in the same F2 installation. However, it is possible to send a group request to an external system via a virtual authority. For more information, see Send group requests to third party systems.