Gateway approvals in F2 Touch
Using the approval gateway in F2 Touch, a secretariat can manage and quality assure approval processes for one or more managers.
You can find the search lists for the approval gateway below the standard search list node in F2 Touch.
The following sections describe how you manage approvals and view synchronisation reports on F2 Touch.
Manage approval
All functions for managing an approval are found on the "Gatekeeper function" tab on the individual approval.
Synchronisation reports
If synchronisation issues occur between F2 Desktop and F2 Manager, F2 generates a synchronisation report. The report contains details about the synchronisation incident. Manual handling is required to resolve the incident.
To open and handle a synchronisation report, go to the "Synchronisation reports" section on an approval.
When the report is marked as resolved, it disappears from the record. You can retrieve synchronisation reports that have been resolved on F2 Touch on the "Gateway approvals" tab in F2 Desktop.