F2 Signed Approval
| The content of this website is last updated to F2 version 13. cBrain are working hard on supplying you with the newest documentation of F2. In the meantime you can read about the latest features and changes in our release notes. |
F2 Signed Approval lets you merge a signature into a document when the document is finally approved in F2. Signed approvals can be used when replying to inquiries from citizens or Parliament, or when sending letters in cases requiring a signed document.
An administrator sets up F2 Signed Approval as a default process. When an answer record, letter, or other form of document for delivery is finally approved, F2 automatically performs the following tasks:
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F2 merges a signature into the document.
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F2 creates a record with the document ready for delivery.
F2 can also use a case template to automatically add an email sender as a participant on the case and then as a recipient on the automatically created record. This can be relevant if your organisation uses F2 Signed Approval to respond to, for example, inquiries from citizens received by email.
Set up signed approval
F2 Signed Approval uses several features in F2. An administrator can configure multiple signed approval processes in the same F2 installation.
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Signature phrases: Create and manage signature phrases using F2’s phrase administration. |
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Document templates: Insert a signature phrase into a document template, and configure F2 to include the template on the automatically created record upon final approval. |
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Approval process: Set up an approval process to automatically create a new record upon final approval. |
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Citizen inquiry process: See an example of a complete workflow in which F2 Signed Approval is used to respond to a citizen inquiry. |
